If your PC or SD card has become inoperable due to a software update, controls being improperly mapped, or for any other reason, we can re-image your hard drive to restore factory settings, then ship it back to you.
Returning the device for re-imaging is at the expense of the customer. This cost of this service includes the re-imaging service and return shipping back to you.
Turn-around times are 24-48 hours after the product is received.
Once this service has been purchased, please send your console (without controllers or power adapter) to the below address, and our team will handle the rest:
The Swifthouse Attn. Umbrella Arcades
102 Queens Drive, Suite E
King of Prussia PA 19406