Warranty Exchange: Return for repair/replacement within 6 months of purchase.
Return: Within 30 days of purchase, provided no physical damage is present. Re-stock fee will apply.
Re-Image: PC or SD card has become inoperable due to a software update, controls being improperly mapped.
Turn-around times are 24-48 hours after the product is received.
Once the proper service has been selected, please send your console (without controllers or power adapter) or SD card to the below address, and our team will handle the rest:
The Swifthouse Attn. Umbrella Arcades
102 Queens Drive, Suite E
King of Prussia PA 19406