Return Policy

Returns / Warranty Exchanges

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund but you may still be eligible for an exchange or replacement.

Returns must be in new or like new condition and are subject to a 10% restocking fee, with return shipping covered by the customer. Returns can be initiated from your account. 

Warranty exchanges can be initiated within 6 months, with return shipping covered by Umbrella Arcades. Once the product has been received, the replacement will be shipped within 24 hours. 

Click HERE to start a Return or Warranty Replacement

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (depending on your bank).